{"id":894,"date":"2019-05-15T09:15:32","date_gmt":"2019-05-15T09:15:32","guid":{"rendered":"http:\/\/testingcity.com\/isotechdesign\/?page_id=894"},"modified":"2019-05-15T09:44:32","modified_gmt":"2019-05-15T09:44:32","slug":"client-services","status":"publish","type":"page","link":"https:\/\/www.isotechdesign.com\/fr\/client-services\/","title":{"rendered":"Service \u00e0 la client\u00e8le"},"content":{"rendered":"<p>[vc_row tlg_background_style=\u00a0\u00bbbg-secondary\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4&Prime;][vc_column_text]<\/p>\n<ul class=\"pr-menu\">\n<li class=\"menu-head\"><a href=\"\/fr\/client-services\/\">Service \u00e0 la client\u00e8le<\/a><\/li>\n<li><a href=\"\/fr\/customer-support\/\">Soutien \u00e0 la client\u00e8le<\/a><\/li>\n<li><a href=\"\/fr\/parts-accessories\/\">Pi\u00e8ces et Accessoires<\/a><\/li>\n<li><a href=\"\/fr\/instructional-videos\/\">Vid\u00e9os instructives<\/a><\/li>\n<li><a href=\"\/fr\/essential-plan\/\">Plan de soutien total<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb3\/4&Prime;][vc_column_text]<\/p>\n<h3><strong>Service \u00e0 la client\u00e8le<\/strong><\/h3>\n<p>Nos techniciens qualifi\u00e9s s&rsquo;occuperont du d\u00e9marrage de l&rsquo;\u00e9quipement IsoTech Design, ainsi que de la formation, l&rsquo;installation, la certification et la qualification. Toutes les composantes \u00e9lectriques satisfont les normes internationales.<\/p>\n<h4><strong>Programme de service, documentation et validation<\/strong><\/h4>\n<p>Le programme de service, de documentation et de validation sont disponibles \u00e0 la demande du client. La documentaton suivante ainsi que les services suivants sont disponibles pour tous les environnements assainis et les isolateurs.<\/p>\n<ul>\n<li>Manuel d&rsquo;op\u00e9ration et d&rsquo;entretien et dessins de conception<\/li>\n<li>Sp\u00e9cifications des exigences des utilisateurs et Gestion de Projets<\/li>\n<li>Proc\u00e9dures Op\u00e9rationnelles (SOP)<\/li>\n<li>Documents de validation<\/li>\n<li>Ex\u00e9cution de validation incluant la qualification d&rsquo;installation (IQ) et la qualification d&rsquo;op\u00e9ration (OQ)<\/li>\n<li>Analyse de chargement<\/li>\n<li><a href=\"http:\/\/www.isotechdesign.com\/fr\/plan-de-soutien-total\">Plan de Soutien Total (TSP) :<\/a> certification et visite de service afin d&rsquo;assurer le bon fonctionnement et la conformit\u00e9 de l&rsquo;unit\u00e9, remplacer les pi\u00e8ces requises et former le personnel<\/li>\n<li>Conception ergonomique et \u00e9tude sur maquette<\/li>\n<\/ul>\n<h4><strong>Maquette<\/strong><\/h4>\n<p>La maquette (faite de bois, d&rsquo;acrylique, etc.) de ladite unit\u00e9 peut \u00eatre produite \u00e0 la demande du client. Une telle maquette assurera que les acc\u00e8s et autres d\u00e9tails seront positionn\u00e9s de mani\u00e8re \u00e0 permettre toutes les manipulations n\u00e9cessaires.<\/p>\n<h4><strong>Pour contacter le d\u00e9partement du service \u00e0 la client\u00e8le d&rsquo;IsoTech Design, veuillez composer le 1-800-476-2010 ext. : 204<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row tlg_background_style=\u00a0\u00bbbg-secondary\u00a0\u00bb][vc_column][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center featured-pr\u00a0\u00bb width=\u00a0\u00bb1\/5&Prime; css=\u00a0\u00bb.vc_custom_1553753545857{margin-bottom: 30px !important;}\u00a0\u00bb]<div class=\"headings-title\"><div class=\"mb16 mb16 mb-xs-40 text-center\"><h5 style=\"text-transform: none!important;\" class=\"widgettitle mb0\">Soutien \u00e0 la client\u00e8le<\/h5><\/div><\/div>[vc_single_image image=\u00a0\u00bb1158&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1554400505730{margin-bottom: 5px !important;}\u00a0\u00bb]<div class=\"\"><a  id=\"btn-69ee5521da5b1\" class=\"btn btn-filled    btn-sm-sm\" href= \"\/fr\/customer-support\/\" target=\"_self\" >View Details<\/a><\/div>[\/vc_column_inner][vc_column_inner el_class=\u00a0\u00bbtext-center featured-pr\u00a0\u00bb width=\u00a0\u00bb1\/5&Prime; css=\u00a0\u00bb.vc_custom_1553753554968{margin-bottom: 30px !important;}\u00a0\u00bb]<div class=\"headings-title\"><div class=\"mb16 mb16 mb-xs-40 text-center\"><h5 style=\"text-transform: none!important;\" class=\"widgettitle mb0\">Parts & Accessories<\/h5><\/div><\/div>[vc_single_image image=\u00a0\u00bb1172&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1553082264215{margin-bottom: 5px !important;}\u00a0\u00bb]<div class=\"\"><a  id=\"btn-69ee5521da5d8\" class=\"btn btn-filled    btn-sm-sm\" href= \"\/fr\/parts-accessories\/\" target=\"_self\" >View Details<\/a><\/div>[\/vc_column_inner][vc_column_inner el_class=\u00a0\u00bbtext-center featured-pr\u00a0\u00bb width=\u00a0\u00bb1\/5&Prime; css=\u00a0\u00bb.vc_custom_1553753564176{margin-bottom: 30px !important;}\u00a0\u00bb]<div class=\"headings-title\"><div class=\"mb16 mb16 mb-xs-40 text-center\"><h5 style=\"text-transform: none!important;\" class=\"widgettitle mb0\">Vid\u00e9os instructives<\/h5><\/div><\/div>[vc_single_image image=\u00a0\u00bb1157&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1553081880865{margin-bottom: 5px !important;}\u00a0\u00bb]<div class=\"\"><a  id=\"btn-69ee5521da5fd\" class=\"btn btn-filled    btn-sm-sm\" href= \"\/fr\/instructional-videos\/\" target=\"_self\" >View Details<\/a><\/div>[\/vc_column_inner][vc_column_inner el_class=\u00a0\u00bbtext-center featured-pr\u00a0\u00bb width=\u00a0\u00bb1\/5&Prime; css=\u00a0\u00bb.vc_custom_1553753780559{margin-bottom: 30px !important;}\u00a0\u00bb]<div class=\"headings-title\"><div class=\"mb16 mb16 mb-xs-40 text-center\"><h5 style=\"text-transform: none!important;\" class=\"widgettitle mb0\">Plan de soutien total<\/h5><\/div><\/div>[vc_single_image image=\u00a0\u00bb1164&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1553082101477{margin-bottom: 5px !important;}\u00a0\u00bb]<div class=\"\"><a  id=\"btn-69ee5521da620\" class=\"btn btn-filled    btn-sm-sm\" href= \"\/fr\/essential-plan\/\" target=\"_self\" >View Details<\/a><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime;]<div class=\"headings-title\"><div class=\"mb16 mb16 mb-xs-40 text-center\"><h5 style=\"text-transform: none!important;\" class=\"widgettitle mb0\">Plan de soutien total<\/h5><\/div><\/div>[vc_single_image image=\u00a0\u00bb1164&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1553082101477{margin-bottom: 5px !important;}\u00a0\u00bb]<div class=\"\"><a  id=\"btn-69ee5521da642\" class=\"btn btn-filled    btn-sm-sm\" href= \"\/fr\/essential-plan\/\" target=\"_self\" >View Details<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_row tlg_background_style=\u00a0\u00bbbg-secondary\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4&Prime;][vc_column_text] Service \u00e0 la client\u00e8le Soutien \u00e0 la client\u00e8le Pi\u00e8ces et Accessoires Vid\u00e9os instructives&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1433,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-894","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - 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